Introduction and Overview

Welcome to Future Learning and Skills ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. We may update this policy periodically to reflect changes in our practices or legal requirements, so we encourage you to review it whenever you interact with us.

Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: This includes identifiers such as your name, email address, postal address, phone number, and other information you provide when registering for an account, enrolling in courses, or contacting us.
• Educational Information: Your course selections, progress, completion records, assessments, and feedback related to our educational offerings.
• Transaction Information: Details about payments to and from you, including purchase history and payment methods.
• Technical Information: Internet protocol (IP) addresses, browser type and version, time zone setting, operating system, and device information when you access our services.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, click-through data, and other analytics.

How We Collect Information

We collect information through various methods:

• Direct Interactions: Information you provide when creating an account, filling out forms, corresponding with us, or participating in our courses.
• Automated Technologies: When you navigate our website, we may automatically collect data through cookies, server logs, and similar technologies.
• Third-Party Sources: We may receive information about you from business partners, analytics providers, and social media platforms if you connect your account to these services.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our educational services
• Processing transactions and sending related information
• Personalizing your experience and delivering content relevant to your interests
• Communicating with you about your account, updates, and promotional offers
• Analyzing usage patterns to enhance website functionality and user experience
• Protecting our services and preventing fraudulent activity
• Complying with legal obligations and enforcing our terms of service

We process your personal data based on legitimate interests, contractual necessity, legal compliance, and, where applicable, your consent. You can withdraw consent or object to certain processing activities at any time by contacting us.

Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We engage trusted third-party companies and individuals to facilitate our services, process payments, analyze data, and perform other functions on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
• Protection of Rights: We may disclose information to investigate, prevent, or take action regarding potential legal issues, security incidents, or abuse of our services.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws. We do not allow our third-party service providers to use your personal data for their own purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, and other security risks. These measures include encryption, secure network architecture, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords associated with your account.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Deliver relevant advertising based on your interests
• Track the effectiveness of our marketing campaigns

You can control cookies through your browser settings, including refusing all cookies or being notified when a cookie is set. However, disabling cookies may limit your ability to use certain features of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request information about what personal data we hold about you.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data in certain circumstances.
• Restriction: Request limitation of processing in specific situations.
• Portability: Request transfer of your data to you or a third party.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Revoke consent where processing is based on your consent.

To exercise these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

Our operations and servers may be located in different countries. When you provide information to us, it may be processed and stored in countries outside your own, which may have different data protection standards than your country of residence.

We take appropriate measures to ensure that transfers of personal information are in accordance with applicable laws and that your data receives an adequate level of protection, including through standard contractual clauses or other approved transfer mechanisms.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised "Last Updated" date, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Future Learning and Skills
Strada Cuza Vodă 19
Iași, 700089, Romania
Email: [email protected]
Phone: +40 728 591 466

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy. This policy constitutes a legally binding agreement between you and Future Learning and Skills regarding the collection, use, and processing of your personal information.

Last Updated: February 15, 2025